Refund policy
Return Policy
At Juvo Direct, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 60 day return or exchange policy for our products.
To return or exchange an item, please contact us at [contact information] to request a return or exchange authorization. You will be responsible for the cost of returning the item to us, and we will cover the cost of shipping the exchanged item back to you.
We will accept returns or exchanges for the following reasons:
● If the item is defective or damaged
● If the item is not as described on our website
● If you received the wrong item
● If you are not satisfied with the quality of the item
We will not accept returns or exchanges for the following reasons:
● If the item has been used, worn, or washed
● If the item is not in its original packaging or condition
● If the item is a final sale or clearance item
We reserve the right to refuse a return or exchange if the item does not meet the above criteria.
If you have any questions or concerns about our return policy, please contact us at [contact information]. We are always happy to help and provide additional information.
At Juvo Direct, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 60 day return or exchange policy for our products.
To return or exchange an item, please contact us at [contact information] to request a return or exchange authorization. You will be responsible for the cost of returning the item to us, and we will cover the cost of shipping the exchanged item back to you.
We will accept returns or exchanges for the following reasons:
● If the item is defective or damaged
● If the item is not as described on our website
● If you received the wrong item
● If you are not satisfied with the quality of the item
We will not accept returns or exchanges for the following reasons:
● If the item has been used, worn, or washed
● If the item is not in its original packaging or condition
● If the item is a final sale or clearance item
We reserve the right to refuse a return or exchange if the item does not meet the above criteria.
If you have any questions or concerns about our return policy, please contact us at [contact information]. We are always happy to help and provide additional information.